I just received this email:
I thought consumers were entitled to one free credit report per year. I have had problems getting my credit report from Experian. Their website keeps prompting me to pay from $1.00 to $10.00 for a copy of my report. Although I am NOT asking for my score it continue to prompt me for payment. It appears that you can only get your credit report with the score and payment. There is no option for a free credit report.
You need to go to https://www.annualcreditreport.com to get your free annual reports. Experian SHOULD have a link to the free annual reports at the order page. Be sure to review all three reports from Experian, Trans Union and Equifax.
HOPEFULLY you will get your reports without problems. If you answer the security questions incorrectly or your reports are blocked for other reasons, you have to call them.
For a lot more info on getting free credit reports and credit scores please check out FREE Credit Reports and Credit Scoring FRAUD and Scams EXPOSED!